Q & A's - Eyelash Extensions

What are eyelash extensions
• Lash extensions are SEMI-PERMANENT. 
• Application is painless
• Avoid getting your lashes wet for the first 24 hours after application.
• The first two weeks of wear will be the roughest on your new lashes as you get used to them. 
• Eyelash extensions are weightless, and are attached to your own lashes, not your skin.  These are not 'glam' lashes, such as strip lashes, they are totally realistic.
• Extensions for your bottom lashes are available.
• You should not curl, tint or perm your lashes while you are wearing the eyelash extensions.
• You should not wear waterproof mascara on your extensions.
• With proper care, your lash extensions should last 3 weeks or more.  It is recommended you get a rebalance every 2 weeks to keep them looking full.  If you keep your appointments every 14 days (or 2 weeks), you will be charged the normal retouch rate.  After 2 weeks, you may incur a charge of up to £25 for loss over and above normal, and after 3 weeks, you will be charged for a new set. 
 
How it's done...
Your lash specialist will place Collagen Patch over your lower lashes so that your upper and lower lashes do not adhere during the procedure.
Synthetic lashes are applied individually by hand to each of your own lashes for a totally natural look.  This procedure involves attaching anywhere between 40/50 individual lashes.  There will be separating required during the drying process so the lashes do not appear clumpy, during separation you may experience a tugging sensation.
The extensions are made of synthetic silk, and are applied with tweezers and formaldehyde free adhesive.   
If you have any of the following medical conditions we regret that we will be unable to perform this procedure for you:
• Blepharitis
• Ptosis/Lid Lag
• Orvial Cellulitis
• Conjunctival Problems/Conjunctivitis
• Episcleritis/Scleritis
• Corneal Problems
• Severe Dry Eye
• Any type of Dermatitis
• Any form of infectious disease

Care
Proper maintenance for your new eyelash extensions is important for longer lasting, beautiful lashes.  You will be given an instruction sheet with your first appointment.  Follow it carefully and if you have any questions, contact your lash specialist.
In General
• Don't rub your lashes
• Be careful if you are a heavy sleeper.  If you dig your face into your pillow, you may experience a lot more loss than normal.  (I have a special pillow you can purchase to remedy this problem for you)
Washing
• We recommend you use simple makeup remover, wrapped around your finger and gently pat downward while your eye is closed to remove mascara.  it removes the mascara easily and quickly and does not cause as much loss.  If you do not wear mascara, then of course, you can skip this step.
• After mascara is removed, the wipe is easily used to remove the make-up under the eye, and then the eyeshadow using the same technique of wrapping the wipe around your finger and carefully removing the make-up with your fingertip.
• Wash your face the way you normally do, avoiding the eyes.  A splash of water over the face and eyes is okay, just be mindful of the soap getting into your eyes, keep a dry towel handy.
• PAT your face and lashes dry.
• Apply whatever products you use, post-cleansing.
• Allow your lashes to dry for a minimum of 1.5 hours. (if you choose to use your blow dryer, use the cold setting for about 5-10 minutes)
• Your lashes are now clean and ready for your makeup routine.
Quick tips for best results
• For the first two days after application it is best to avoid swimming, saunas or steam rooms.  After 2 days, it is okay to do these things, but you may experience more loss than normal.
• Keep your rebalances regularly.
• Do not use any products that contain oil as this dissolves the glue.
• Do not use an eyelash curler.  Your extensions will have a nice natural upturn to them, you will not need one. 
• Never pick, pull or rub your lashes.
• If you experience any itching or irritation, contact your us immediately.
On the day of your appointment.
Do not wear make-up or contact lenses.
Shower before-hand so that you do not get your extensions wet for the required 24 hours.
Schedule your retouch within 14 days.